You have two options to launch a remote session:
Launch TeamViewer and tell us the credentials, the TeamViewer ID of your PC und the Password:
Phone: +49-871-951428 or
Download and install it first, if necessary:
You do not need an extra TeamViewer license because we already have a TeamViewer Business license.
You start the personalized TeamViewer QuickSupport module, which you can download directly from the TeamViewer server. It is original TeamViewer software which is decorated by TeamViewer with our logo.
Download the TeamViewer QuickSupport Client directly from TeamViewer's website.
Note: You must agree to the terms of the Adam-Software Remote Access Policy.